Estimated Product Handling: 2 to 3 days

After placing an order, customers have up to 48 hours to cancel the order unless the item has been crated and/or shipped.

Orders for large or heavy items ship via a trucking carrier. Freight delivery is typically 2 to 6 business days, allow extra time for remote locations.

The Freight Carrier or Tucking company will contact you to set up an appointment time before delivering.  Once your product leaves our warehouse, we will send you an email with a link to the freight carrier’s website and the tracking number. Tracking numbers take 1 business day to update.

Package Inspection

Please inspect your package upon delivery. If there is obvious damage, please note the damages on the delivery receipt. Contact us within 24 hours to report the damage, by either e-mail or phone. Please retain all original boxes and packaging.

Returns (Applies to Newberry Tanks products only)

• All returns must be pre-authorized and require a return authorization.  Please email sales@tankretailer.com to request a return authorization.  
• Returns are accepted for brand new and unopened products only.  No products may be returned after installation or attempted installation.
• All returns must be requested within 30 calendar days from the delivery date.
• The product must be in the original packaging and include all packaging materials, crates, boxes, and pamphlets.
• All returns include a 25% restocking fee.
• Customers are required to pay for the cost of return freight shipping.
• The final return amount will be calculated as the Purchase Price less return shipping cost less the 25% restocking fee.

LIMITATION OF WARRANTY. NO WARRANTY OR GUARANTEE, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, IS MADE UNLESS THE SAME IS EXPRESSLY SET FORTH HEREIN. NEWBERRY TANKS ARE GUARANTEED TO BE FREE FROM DEFECTIVE WORKMANSHIP AND MATERAL FOR A PERIOD OF ONE (1) YEAR. HOWEVER, NEWBERRY WILL NOT BE LIABLE FOR ANY DAMAGES OR CONTINGENT EXPENSES RESULTING FROM SUCH DEFECTS. NEWBERRY'S ONLY OBLIGATION IS FOR REPAIR OR REPLACEMENT WHICH IS FURTHER LIMITED AS EXPRESSED HEREIN AS TO COST. NEWBERRY TANKS ARE NOT GUARANTEED AGAINST CORROSION. IN NO EVENT SHALL NEWBERRY BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO PURCHASER'S USE OR INABILITY TO USE THE TANK(S), HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF NEWBERRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL NEWBERRY'S LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE TANK(S).

TANK(S) IN THIS AGREEMENT ARE DESIGNED FOR ATMOSPHERIC PRESSURE. PROPER VENTING REQUIRED. NOT DESIGNED FOR OVER THE ROAD USE. BUYER ASSUMES ALL LIABILITY FOR ALTERNATIONS, ADDITIONS OR MODIFICATION IT REQUIRES NEWBERRY TO MAKE TO INDUSTRY STANDARD DESIGNS AND PRODUCTS.